Register with Confidence: Pandemic Policy for Cancellation of Summer Soccer Day Camp Program Prior to Start Date
If BUSC cannot run the program due to COVID-19 restrictions at the local, state, or federal level, all registrants will receive full refunds to the credit card used to pay for registration for the fall recreational season. (See below for policy on refunds/credits if programs are halted or canceled after they have begun.) There will be no need to request a refund in this instance. We will make our decision about the Summer Soccer Day Camp based on guidance from our government officials–the specific timing of this will depend on the circumstances at the time. If the programs are canceled due to COVID-19 restrictions, refunds will be provided within 7-10 business days of the decision to cancel.
Pandemic Policy for In-Progress Program
In response to the Covid-19 Pandemic of 2020, should BUSC move, delay, or cancel programming WHILE IN PROGRESS due to a decision, or upon the advice of a governing entity or sanctioning body, including but not limited to the state of California, County of Alameda, US Soccer Federation, US Youth Soccer, US Club Soccer, NorCal and Cal North, we may offer refunds and/or credits for future programming. Such a determination will be made by BUSC, in its sole discretion and based upon the circumstances of each individual program at the time of the decision.
Refund Policy for Non-COVID-19 Related Reasons
For refund requests due to other reasons, BUSC will provide full refunds back to the registrant’s credit card provided that the request is made via BUSC’s Refund Request Form NO LATER THAN END OF DAY ON JULY 8.
Refund requests made July 8-July 12 will be charged a $25 administrative fee.
There will be no refunds provided for requests made on or after the first session, except for in the case of injury (with a doctor’s note) or a family move out of town.
Refunds should be requested via our refund request form.
NOTE: No request needs be made for COVID-19-related cancellations by the Club based on local, state, or federal guidance.